Code of Conduct
The principles KIT holds itself to when it sells, when it buys, and in how its people work.
Who this code binds
This code applies to everyone at KIT and to anyone acting on KIT's behalf. KIT requires an equivalent standard from its suppliers and carriers, and writes that requirement into the terms of working together. Where this code is stricter than the law KIT follows the code; where the law is stricter KIT follows the law.
Fair competition
KIT does not fix prices, does not rig bids, and does not discuss quoted prices, customers or territories with competitors. When it bids alongside another supplier it quotes independently. KIT does not disparage a competitor's goods with claims it cannot verify.
Bribery, gifts and entertainment
KIT does not pay money, private commission or any other benefit to an individual on the buying side in exchange for an order, and does not accept such things from suppliers. Gifts and entertainment stay within ordinary courtesy, are never aimed at a decision that is pending, and must be something both sides could disclose to their own management. KIT staff neither offer nor pay facilitation payments to officials to speed up a procedure.
Conflicts of interest
KIT staff must declare any relationship that could bear on a buying or selling decision, including shareholdings, family ties, and outside work at a supplier or a customer. Anyone who has declared such a relationship takes no part in decisions involving that party.
Telling the truth about the goods
KIT does not overstate a specification, does not state a material or a duty limit that differs from the manufacturer's documentation, and does not describe goods in a way that misleads a buyer about their origin. The cross reference table speaks to matching dimensions and type only: it does not assert that two parts substitute for each other in every application, and it does not imply that those manufacturers have appointed KIT. Where KIT is unsure it says so and asks for the operating conditions.
Provenance and counterfeit goods
KIT buys through manufacturers or traceable distribution, keeps the import documents for each lot, and does not deal in counterfeit brands or copied packaging. Certificates of origin and quality certificates are issued on request for the lot actually delivered, never for a different lot. Where authenticity is in doubt KIT stops selling the lot first and settles the question afterwards.
Customer information
Drawings, operating conditions, part lists and volumes a customer sends to KIT are confidential. KIT uses them only to quote and supply that customer, does not pass them to a third party without written consent, and does not use them to approach that customer's competitors. A customer is named as a reference only with their prior agreement.
People and the workplace
KIT uses no child labour and no forced labour anywhere in its operations. Hiring, pay and promotion follow ability, without regard to gender, place of origin, religion, ethnicity or disability. Harassment in any form is a serious breach. The warehouse and the packing areas must have protective equipment and fire exits that genuinely work, not ones that exist only on paper.
Environment
Preservation oils, solvents and oil contaminated packaging are collected and disposed of under the waste regulations, never with general refuse. KIT packs to the size the goods actually need and reuses cases where the goods and the distance allow.
Law, tax and documents
Every transaction is recorded for what it is, and the VAT invoice states the true value of the consignment. KIT does not act on a request to misstate a price, misstate a description, or split an invoice for tax or customs purposes, even when the buyer is the one asking.
End use and export control
KIT's goods are for ordinary industrial equipment. KIT does not supply where it knows the goods are destined for weapons, nuclear installations or aerospace, and does not sell to persons or entities under applicable sanctions. The buyer does not re-export the goods contrary to the export rules that apply.
Reporting a breach
Report a breach of this code, whether by KIT staff or by a supplier, to cs@kit.com.vn. Anyone who reports in good faith has their identity protected and is not retaliated against, even where the investigation finds no breach. KIT disciplines staff who breach the code and ends its relationship with suppliers who breach it seriously.
